Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...No referrals for any appointment — ever. Video consults available 24/7/365 by signing in or by downloading the Sentara Health Plans mobile app. Free preventive care like child immunizations, annual physicals, and more. Free counseling visits with local mental health professionals through Sentara Health Plans EAP.Our local Broker concierge customer service team consistently rates high for broker satisfaction 2. Contact Broker Services at 757-552-7217 or [email protected]. 1 Sentara Provider Database, 2020. 2 Sentara Health Plans Broker Survey, 2020. Please note: Sign-in is required to access your secure eBroker portal. Sentara Health Plans provides health plan coverage to over 1 million members. 1 We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features ... With Sentara Medicare, you'll get medical and prescription drug coverage – all in one plan. A Medicare Advantage plan with Sentara Health Plans provides more robust coverage than Original Medicare, plus $0 premiums and predictable out-of-pocket costs to budget for your healthcare needs. The MSBU also conducts proactive outreach to customer groups to assist with education on important employer and member resources and value-added services. For employer plans to cover 1-4 enrolled employees, contact our dedicated Micro Small Business Team at 1-888-706-2957. Micro Small Business Unit FAQs.Optima Health Code of Compliance. PDF, 143 KB Last Updated: 03/28/2023. PDF, 143 KB Last Updated: 03/28/2023. Access important Compliance documents.Call the Sentara Center for Healthcare Ethics at 757-252-9550 to request a copy by mail. You may also contact the Virginia Insurance Counseling and Assistance Program (VICAP). Their staff can help answer your questions, give you more information, and offer guidance. VICAP can be reached at 1-800-552- 3402. TTY users may call 1-800-552-3402.EDI. Effective January 1, 2024, to process a claim, we require a valid W-9 for the provider tax identification number (TIN) on file with Sentara Health Plans. Claims submitted without a W-9 may be rejected by a clearing house or Sentara Health Plans, or administratively denied. We may require that any claim submitted without a valid W-9 on file ...To ensure a smooth transition for all our providers, we have extended our implementation date from April 1, 2023, to May 1, 2023. Please see details below to learn more. What this means for our providers: Effective May 1, 2023, Optima Health will process any Medicare claims through our new claims platform. The platform will utilize Optum …Main Phone Line. 24–Hour Interactive Voice Response. 757-552-7474 or 1-800-229-8822, option 2. Expand All. NEW Partial D-SNP: Sentara Community Complete Select (HMO D-SNP) If you are only partial dual eligible, you may qualify for some Extra Help, even if you don’t qualify for full benefits through Virginia Medicaid. Sentara Community Complete Select may be the plan for you. To see if you qualify, call a Licensed Plan Advisor at 1-855-434-3267 ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...For urgent reviews: Practitioner should call Sentara Health Plans Pre-Authorization Department if they believe a standard review would subject the member to adverse health consequences. Sentara Health Plan’s definition of urgent is a lack of treatment that could seriously jeopardize the life or health of the member or the member’s ability to regain …Sentara Health Plans offers affordable and quality health coverage for individuals and families in Virginia. Choose from Direct or Standard plans, with essential health …As a Sentara Health Plans Medicaid member, you may be eligible for no-cost cell service with the Assurance Wireless ® Lifeline program. If you qualify, each month you will receive: Free Smartphone (one time only) Free 4.5GB data. Free 1,000 voice minutes. Free unlimited texts. Free calls to or from Sentara Health Plans member services.Call 1-866-546-7924 (TTY: 711) Monday–Friday, 8 a.m.–5 p.m. 1 Medicare approved Sentara Medicare to provide some of these rewards as part of the Value-Based Insurance Design Program. This program lets Medicare try new ways to improve Medicare Advantage plans. Rewards cannot be used to buy tobacco or alcohol.Sentara Health Plans offers affordable health plans for individuals and families in Virginia. Compare plans, find providers, and enroll online or contact a personal plan …Enjoy a new look and exciting features of our provider search tool! Search for primary care providers that are in-network and accepting new patients all at a glance. Learn more about these new features. Sentara Health Plans offers tools to help you find doctors, health care facilities, drugs and medications that are part of your plan.Sentara Health Plans Member PortalMember Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge. Members: 800-928-1558 (TTY: 711) Hours of operation: 24/7/365. We understand the unique needs of our members, knowing that today's consumers are responsible for driving higher demand for their ...Sentara Health Plans Member Services. PO Box 66189, Virginia Beach, VA 23466. Phone:757-552-7401; 1-877-552-7401; TTY Relay 1-800-828-1140 or 711. If you believe that Sentara Health Plans has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance ...To learn about your plan, talk to one of our Sentara Individual & Family Health Plan Advisors at 1-844-206-3208. Find the Right Plan for You. Learn the differences between open enrollment period and special enrollment period, including how to handle life-changing events such as getting married, having a baby or getting divorced.If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.Sentara Health Plans Member PortalLet's work together to address health, food, housing, or education needs in the communities we serve. View Details. Sentara Health Plans believes everyone should have the chance to achieve their best health. Sometimes, outside factors like housing, food, and education impact your health. Our outreach program supports these needs.To ensure a smooth transition for all our providers, we have extended our implementation date from April 1, 2023, to May 1, 2023. Please see details below to learn more. What this means for our providers: Effective May 1, 2023, Optima Health will process any Medicare claims through our new claims platform. The platform will utilize Optum …The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered …The MSBU also conducts proactive outreach to customer groups to assist with education on important employer and member resources and value-added services. For employer plans to cover 1-4 enrolled employees, contact our dedicated Micro Small Business Team at 1-888-706-2957. Micro Small Business Unit FAQs.Laser Vision Correction Discounts. Health plan members are eligible to receive up to a 15 percent discount off the cost of LASIK laser surgery (or five percent off a promotional price if lower). If you are interested in LASIK surgery, call 1-888-705-2020 to select a participating provider. * Some Pearle Vision franchises do not participate.Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …Sentara Health Plans offers a variety of tools to ensure you make the most of every health care dollar. You can look up medications covered by the plan, get cost estimates for those drugs, or search network pharmacies. To make the most of these tools, we recommend that you sign in to access your secure, personalized information, especially if ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Sentara Health Plans Member Portal Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara …2 Certain preventive care services and medications for individuals covered by an Sentara Health Plans insurance plan are available at no charge when administered by an in-network physician or pharmacy. An office visit copayment may be charged to health plan members for some services. For members with a new or renewing health plan or policy ...Sentara Medicare is a service of Sentara Health, recognized as one of the nation’s top 15 highest-performing health systems by IBM Watson Health 2. As part of the Sentara Health system, Sentara Medicare operates with the same mission—to improve health every day. 1Members with chronic condition (s) that meet certain criteria may be eligible ...Sentara Medicare is a service of Sentara Health, recognized as one of the nation’s top 15 highest-performing health systems by IBM Watson Health 2. As part of the Sentara Health system, Sentara Medicare operates with the same mission—to improve health every day. 1Members with chronic condition (s) that meet certain criteria may be eligible ... Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Let's work together to address health, food, housing, or education needs in the communities we serve. View Details. Sentara Health Plans believes everyone should have the chance to achieve their best health. Sometimes, outside factors like housing, food, and education impact your health. Our outreach program supports these needs.Language Assistance Services. Sentara Healthcare provides its patients and their families with qualified interpreters for languages other than English and for Sign Language (ASL). If you need a professional non-English spoken or sign language interpreter, please contact us at 844-809-6648. ወደ ሚከተለው ቁጥር ይደውሉ 844-809-6648.Key clinically integrated networks within the Sentara Health Plans provider network offer members the benefit of new models of care from a custom care team, to deliver the right care, in the right place, at the right time. 90.4% of providers would recommend Sentara Health Plans to family or friendsYour PCP will provide routine and preventive care services such as annual physicals, exams, and treatment for colds and flu. Your PCP can help you focus on staying healthy in addition to treating you when you are sick or hurt. Through routine care, your PCP can catch problems early before they become serious or lead to major illnesses. Provider Directories. As of January 1, 2023, Virginia's Medicaid program is now rebranded to Cardinal Care. This program provides all healthcare coverage for Medicaid members under one brand. To support this, our provider directories for Medallion 4 and CCC+ have been combined. The updated directory is now available. To find out more about ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara … Enjoy a new look and exciting features of our provider search tool! Search for primary care providers that are in-network and accepting new patients all at a glance. Learn more about these new features. Sentara Health Plans offers tools to help you find doctors, health care facilities, drugs and medications that are part of your plan. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Cardinal Care Implementation. September 1, 2023, Sentara Health Plans will merge its Medallion 4.0 and CCC+ Medicaid programs under one new program and product name. This transition ensures alignment with statewide changes led by the Virginia Department of Medical Assistance Services (DMAS). The Part B Giveback plan, Sentara Medicare Savings, reduces your SSA premium by $70. $0 monthly premium. Covers more than Original Medicare including many extras. Comprehensive formulary with prescription drug coverage including 30- to 100-day supplies and home delivery options. See if Sentara Medicare Savings is offered in your location. If a member disenrolls from Sentara Health Plans and later becomes a member again, any previously unused amounts are lost. The benefit would restart. Mattress Cover and Pillowcase – 2024 Added Benefit. Members with asthma qualify for a free mattress cover or protector and a pillowcase every two years.Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ...For urgent reviews: Practitioner should call Sentara Health Plans Pre-Authorization Department if they believe a standard review would subject the member to adverse health consequences. Sentara Health Plan’s definition of urgent is a lack of treatment that could seriously jeopardize the life or health of the member or the member’s ability to regain …provider. Sentara Health Plans partners with PHCS/MultiPlan to provide national network coverage. Your plan includes the Sentara Health Plans network, which covers you in …Our local Broker concierge customer service team consistently rates high for broker satisfaction 2. Contact Broker Services at 757-552-7217 or [email protected]. 1 Sentara Provider Database, 2020. 2 Sentara Health Plans Broker Survey, 2020. Please note: Sign-in is required to access your secure eBroker portal.Sentara Health Plans provides health insurance coverage to over 875,000 members through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees. With more than 55 years of …Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...If a member disenrolls from Sentara Health Plans and later becomes a member again, any previously unused amounts are lost. The benefit would restart. Mattress Cover and Pillowcase – 2024 Added Benefit. Members with asthma qualify for a free mattress cover or protector and a pillowcase every two years.If a member disenrolls from Sentara Health Plans and later becomes a member again, any previously unused amounts are lost. The benefit would restart. Mattress Cover and Pillowcase – 2024 Added Benefit. Members with asthma qualify for a free mattress cover or protector and a pillowcase every two years.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...To learn about your plan, talk to one of our Sentara Individual & Family Health Plan Advisors at 1-844-206-3208. Find the Right Plan for You. Learn the differences between open enrollment period and special enrollment period, including how to handle life-changing events such as getting married, having a baby or getting divorced.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans Member PortalAll plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS).Thank you for choosing Sentara Health Plans. We are excited to serve the employees and family members of the City of Suffolk. We encourage you to take some time to explore the plans and resources available to you as an Sentara Health Plans member. 2024 Benefit Information. Access 2024 benefit information. Coordinating Care. Find out about …All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement with Sentara ...Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Sentara Health Plans is part of the Sentara Healthcare integrated health care system. This system is made up of companies owned by Sentara Healthcare. In order to ensure uniformity throughout the system, every member of the Sentara Healthcare family, including Sentara Health Plans, must comply with the basic privacy principals found in the ... Feb 29, 2024 · Sentara Health Plans is the health plan division of Sentara Health, an integrated health care delivery system, one of the largest health systems in the U.S. Mid-Atlantic and Southeast. Sentara Employee Assistance Program (EAP) Sentara EAP is here to help—whether you are looking to improve a relationship, build resilience, navigate a life transition, develop self-care practices, or address other personal and professional challenges. We offer dynamic services for employees and employers. From individual counseling to crisis ...Jan 4, 2024 · Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement with Sentara ... Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Employee Assistance Program (EAP) Sentara EAP is here to help—whether you are looking to improve a relationship, build resilience, navigate a life transition, develop self-care practices, or address other personal and professional challenges. We offer dynamic services for employees and employers. From individual counseling to crisis ... Sentara Health Plans is a trade name of Sentara Health Plans, Sentara Health Insurance Company, Sentara Health Administration, Inc., and Sentara Behavioral Health Services, Inc. To verify the member’s benefits with Sentara Health Plans, please call: 1-800-229-8822 for medical or 1-800-648-8420 for behavioral health. v.0923. Jan 12, 2024 · We’re proud to offer Sentara Medicare – plans that give your clients everything Medicare offers plus some extra benefits and preventive services, including: $0 copay for personal doctor visits. $0 copay for many generic drugs. Dental, vision and hearing benefits. Over-the-counter allowance. Medical Benefit Oncology Drugs - Medicaid Coverage (Sentara Community Plan) - Not Managed by Carelon - Referred Back to Sentara Health Plans PDF , 127 KB Last Updated : 01/30/2024 PDF , 127 KB Last Updated : 01/30/2024Call 1-866-546-7924 (TTY: 711) Monday–Friday, 8 a.m.–5 p.m. 1 Medicare approved Sentara Medicare to provide some of these rewards as part of the Value-Based Insurance Design Program. This program lets Medicare try new ways to improve Medicare Advantage plans. Rewards cannot be used to buy tobacco or alcohol.Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ... Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ...
New Look for our Search Tool. Enjoy a new look and exciting features of our provider search tool! Search for primary care providers (PCPs) that are in-network and accepting new patients all at a glance. Find providers close to you with interactive maps. Send advanced search results via email. Learn more about these new features. . Seattle to nashville
Welcome to Sentara Health Plans. On January 1, 2024, Sentara announced a significant development in our commitment to providing exceptional healthcare: Optima Health and Virginia Premier consolidated under a new name, Sentara Health Plans. This consolidation marks a pivotal moment in our journey toward improving healthcare accessibility and ...Jul 18, 2023 · Preferred Provider Organization (PPO) products are issued and underwritten by Sentara Health Insurance Company. Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be ... If you need answers to other questions or need to ask about a specific plan and benefits please call member services from 8 a.m. to 6 p.m. Monday through Friday at the phone number listed on the back of your member ID card. If you are not a member and need information about enrolling, call 757-552-7401. TTY lines for the hearing impaired are 711.Mar 28, 2023 · Optima Health Code of Compliance. PDF, 143 KB Last Updated: 03/28/2023. PDF, 143 KB Last Updated: 03/28/2023. Access important Compliance documents. Sentara Health Plans Member Services. PO Box 66189, Virginia Beach, VA 23466. Phone:757-552-7401; 1-877-552-7401; TTY Relay 1-800-828-1140 or 711. If you believe that Sentara Health Plans has failed to provide these services or discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance ...The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered … Health insurance plans for individuals, families, businesses, Medicare, and Medicaid. Sentara Health Plans | Virginia Beach VA Sentara Health Plans, Virginia Beach, Virginia. 3,750 likes · 599 talking about this · 814 were here. Sentara Health Plans launched its new claims platform on May 1, 2023, for Medicare claims only at this time. As part of this change, providers will have all EFT/ERA issued through PaySpan ® .Sentara Health Administration, Inc. provides administrative services to group and individual health plans but does not underwrite benefits. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans ...Sentara Health Plans launched its new claims platform on May 1, 2023, for Medicare claims only at this time. As part of this change, providers will have all EFT/ERA issued through PaySpan ® .Jan 1, 2024 · Authorization for Use or Disclosure of Medical Information (Designated Representative) PDF, 115 KB Last Updated: 12/21/2023. PDF, 115 KB Last Updated: 12/21/2023. Find important documents and forms relating to your Sentara Family Care and Sentara Health Plans Community Care Medicaid plan. Sentara Health Plans provides health insurance coverage to over 875,000 members through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees. With more than 55 years of …To learn about your plan, talk to one of our Sentara Individual & Family Health Plan Advisors at 1-844-206-3208. Find the Right Plan for You. Learn the differences between open enrollment period and special enrollment period, including how to handle life-changing events such as getting married, having a baby or getting divorced. All plans have benefit exclusions and limitations and terms under which the policy may be continued in force or discontinued. Medicare products are administered under an agreement with Sentara Health Plans and the Centers for Medicare and Medicaid Services (CMS). Medicaid and FAMIS products are administered under an agreement with Sentara ... Sentara Health Plans offers affordable health plans for individuals and families in Virginia. Compare plans, find providers, and enroll online or contact a personal plan … NEW Partial D-SNP: Sentara Community Complete Select (HMO D-SNP) If you are only partial dual eligible, you may qualify for some Extra Help, even if you don’t qualify for full benefits through Virginia Medicaid. Sentara Community Complete Select may be the plan for you. To see if you qualify, call a Licensed Plan Advisor at 1-855-434-3267 ... Medicaid Eligibility for Adults. Adults may be eligible if you: are a Virginia resident, age 19 to 64. are a United States citizen or lawfully-residing immigrant. are not eligible or covered by Medicare. you are medically complex. meet the income requirements based on your household size. You may be eligible for a Dual Special Needs Plan (D-SNP ... .