Select Restore Defaults. 4. Confirm selection to restore defaults. Run wireless setup wizard on the printer to connect the printer to wireless connection. 1. Press the Wireless button from the printer control panel, and then select Settings. 2. Scroll to select Wireless Setup Wizard, and then press OK. 3.Step 1: Connect the printer with WPS. Step 2: Connect the printer with the HP Smart app. Step 3: Connect the printer with a temporary USB connection. Step 4: Print a Wireless Network Test Report. Click here: to complete the troubleshooting steps. (refer to: Connect a printer that does not have a touchscreen control panel)Click the Download button and install the latest HP PC Hardware Diagnostics. After Installation, select Start from your PC, and then under All Apps, select HP Help and Support, then HP PC Hardware Diagnostics Windows. The app opens to the main menu. Click Component Tests, then Networking. Select the test you want to run, and then click the Run ...Follow the steps mentioned in this document - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS) Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network. If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to …On your PC, go to Control Panel, from Devices and Printers, right-click the printer and left-click Printer Properties, select the Ports tab. 3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard. 4. Type in the proper IP address for the printer.You can press and hold option-click the WiFi icon and then use shift-command-5 to take the screenshot. Press the space bar when the icon turns into a camera. Share the ping test results and the screenshot with us. Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.Jan 14, 2023 ... How to fix a HP Laptop that won't connect to Wi-Fi || Fix a Laptop That Can't Find or Connect to Wifi commands : ipconfig /flushdns netsh ...Operating System: Mac OS X 10.9 Mavericks. HP Envy 4500 All in One. Recently upgraded to fibre broadband and have a new Zyxel router. I have tried to connect the printer to the wireless network. The printer is able to detect the router but does not recognise the password. The router has a 2.4Ghz and 5Ghz network band.Solved: I can't get my HP ENVY 6400e connected to anything. One minute its printing and the next its offline. ... Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. ... Sugges to reset the wireless and add ...On the printer screen, go to Setup > Network > Restore network settings. Go back to Network > Wireless > Wireless setup wizard and select your network. Make sure the printer and the MAC are connected to the same wireless network. This printer supports only 2.4GHz network. So, the MAC should be on the 2.4GHz network.Print the network conƭguration page and verify that the network settings have been reset. Set up the printer on your wireless network using Wireless Setup Wizard. 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless).If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.Restore factory defaults + Restoring the printer to factory defaults will remove all settings and functions previously set up on the printer. With the cartridge access door open, press and hold the Wi-Fi and Power buttons for at least three seconds. Hope this helps! Keep me posted for further assistance.On a manual or stick shift car the clutch is what allows you to change gear. It is connected to a pedal on the floor by either a cable or a hydraulic link. The cable and the hydrau...Aug 4, 2022 ... 7 Ways to Fix a Computer That Can't Find or Connect to Wifi (Windows 10 Laptops & Desktops) ... How To Fix HP Envy x360 Won't Connect To Wi-Fi.Aug 23, 2021 ... Once that's done, go to your wifi setting and look for "HP wireless setup" or something with HP in it and click that. You should be asked to ...Feb 2, 2024 · Step 1: Connect the printer with WPS. Step 2: Connect the printer with the HP Smart app. Step 3: Connect the printer with a temporary USB connection. Step 4: Print a Wireless Network Test Report. Click here: to complete the troubleshooting steps. (refer to: Connect a printer that does not have a touchscreen control panel) April 17, 2023. Reading time: 7 minutes. Table of Contents. Common connection issues. Check router. Preferred router features. Network speed. Advanced troubleshooting. …If you have lost your connection to the Internet or you are experiencing a slow or intermittent connection, you may have a networking issue. Our recommended solution, Network …Jun 28, 2020 · Press and hold Wireless button on the back of the printer for at least three seconds. Follow the below steps to connect the printer to your computer. From the computer desktop, click Start, select HP from the app list, and then select the icon with the printer name. In the printer software, click Tools. Click Device Setup & Software. Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.My brand new HP envy 6020e printer set up perfectly. Next day went back to complete the job I specifically bought this for and it refuses to connect to the internet. I cannot do ANYTHING and after 2 days of trying am about to return it and write the most blistering review. 11-22-2021 09:57 AM.Aug 5, 2016 · HP recommends WPA or WPA2. Use a unique network name (SSID). Avoid using Mac Address Filtering on the router. Make sure you have 802.11g enabled. The printer cannot connect to the 5.0 GHz network. If you have a dual-band router, the 2.4 GHz, and 5.0 GHz network names should not be the same. Rename the 5.0 GHz network. Here is how to do it: 1.) Unplug your modem/router and leave it powered off. 2.) Restart your printer, from the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Setup). Touch "Network Setup", touch "Restore Network Settings" and touch Yes.1 REPLY. Elohi_NR. 17,631 558 705. HP Support Agent. 09-30-2022 07:58 AM. Hi @Aileron78, Welcome to the HP Support Community. I understand that you are unable to connect to wi-fi. I'd like to help!Reconnect to Wi-Fi: On the printer's control panel, navigate to the wireless or network settings. Choose your Wi-Fi network and enter the correct password. Follow the on-screen instructions to reconnect the printer to the Wi-Fi network. Forget and Reconnect Wi-Fi: On the printer, navigate to the Wi-Fi settings.5. In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”. 6. Open the run command with the "Windows key + R" key combo. 7. Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”). 8.99. New member. 01-30-2024 04:23 AM. I'm trying to connect my HP Envy 6020 printer to a new Wifi network. I've gone through the process, but it won't connect. I had the same issue the last time I changed WiFi, and landed up phoning HP who took me through some complicated steps but can't remember how it was resolved.In Windows, search for and open Add or remove programs. In the list of installed programs, click your HP printer name, and then click Uninstall. If your printer name does not display, select HP Smart, and then click Uninstall. If a User Account Control message displays, click Yes.USB connection setup (Windows) If your USB printer is not found by the HP Smart app, make sure Windows is up to date, check for USB connection issues, and then reinstall the app. An HP+ or eligible printer cannot enroll in HP Smart Advance or Instant Ink using a USB connection. Use the HP Smart app to set up the printer over a Wi-Fi or Ethernet ...To remove Web Services using the printer control panel 1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings). 2. Touch Remove Web Services. To set up Web Services using the printer control panel 1.Restore the printer to the original network settings. 1. From the Home screen, touch (Wireless) and then touch ( Settings ). 2. Touch Restore Network Settings, and then follow the onscreen instructions. 3. Print the network configuration page and verify that the network settings have been reset. Update the firmware for the printer using the USB. Printers without a touchscreen control panel: On the control panel, press and hold the Wi-Fi button for 5 seconds until the light starts flashing. HP DeskJet 6000, 6400, ENVY 6000, 6400, and Tango printers: Press and hold the Wi-Fi and Power buttons on the back of the printer for 3 seconds until the Edge or Wireless light starts flashing. Nov 22, 2022 · Use Wi-Fi Protected Setup (WPS), HP Smart, or temporarily connect a USB cable to establish a wireless connection between your printer and network. Step 1: Connect the printer with WPS. Use WPS to connect the printer to your wireless network. Locate the WPS button on your router, but do not press it yet. Aug 23, 2021 ... Once that's done, go to your wifi setting and look for "HP wireless setup" or something with HP in it and click that. You should be asked to ...Product: HP Envy 5530. Operating System: macOS 10.15 Catalina. Hi, My HP Envy has suddenly disconnected from the network and won't reconnect. It can find the network fine, but despite repeated password entries, it refuses to connect to it. I have checked with my (BT Hub) router, and the printer (including its MAC address) is listed.Jan 2, 2019 ... ... connect an HP printer to WiFi? While there ... Connect HP devices easily with HP Auto Wireless Connect ... How Do I Fix a Laptop that Won't Turn On?Hi, my Envy 6455e was perfectly connected to the internet and now it is refusing to connect to the wifi. I have done everything that the print outs say in terms of troubleshooting, …I did end up printing multiple Wireless Network Test Results and it says "Attention, the WPA security passphrase configured on your HP printer does not match your wireless router setting. Solution, 1 Run the Wireless Setup Wizard to re-enter your wireless network WPA security passphrase." I have done that so many times and triple …I see you are experiencing issues with the HP ENVY 6032 All-In-One Printer connecting to a network. Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password.Dec 1, 2015 · In the forum beside your handle name just click on the envelope to view it. Once you reset the printer, you will be required to reconfigure the wireless on the printer again. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck! 🙂. I have an Envy 5530 which is connected to the wifi without any errors. The connection report confirms this and the WIFI light is showing constant blue. The problem occurs when trying to scan a document and send it by email. Upon selecting the Emal option the printer is trying to connect to the internet - please see pics.04-23-2023 02:22 PM. Hi all, I cannot connect my new Envy 6010e to my wireless network. I tried several suggested solutions, but none work. I use a devolo magic wifi extender. Pushing WPS button on router does not help. Printer stays in mode with purple light flashing. After WPS button+On/Off button 5 sec, the printer stays with purple light ... USB connection setup (Windows) If your USB printer is not found by the HP Smart app, make sure Windows is up to date, check for USB connection issues, and then reinstall the app. An HP+ or eligible printer cannot enroll in HP Smart Advance or Instant Ink using a USB connection. Use the HP Smart app to set up the printer over a Wi-Fi or Ethernet ... If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.01-19-2018 12:00 PM. Product: HP ENVY Photo 6200. Operating System: Mac OS X 10.11 El Capitan. After a 10 minute power outage the printer will not connect to WiFi. The touch screen will not come up either. When I press the on/off button it doesn’t respond. Tags: HP ENVY Photo 6200.My printer cannot be detected wirelessly no matter what I do. I've restarted the router, unplugged the printer, selected the restore factory settings on the printer itself, uninstalled and reinstalled the both the software package and the drivers, and used both wireless direct and normal wireless settings on the printer.Check Wi-Fi network connection. Move the printer within 8 m (26 ft) of the router or range extender, and then check the Wireless light . · Check wired network ( ...Oct 5, 2021 · Follow the steps mentioned in this document - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS) Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network. If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to ... If you have lost your connection to the Internet or you are experiencing a slow or intermittent connection, you may have a networking issue. Our recommended solution, Network …Press and hold the printer’s power button for 15 seconds. The printer should be directly connected to the wall outlet and not to a surge protector. Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.Feb 2, 2024 · Step 1: Connect the printer with WPS. Step 2: Connect the printer with the HP Smart app. Step 3: Connect the printer with a temporary USB connection. Step 4: Print a Wireless Network Test Report. Click here: to complete the troubleshooting steps. (refer to: Connect a printer that does not have a touchscreen control panel) Level 1. 04-28-2017 01:08 AM - edited 04-28-2017 01:13 AM. Product: Envy X360. Operating System: Microsoft Windows 10 (64-bit) Within past week my son's x360 laptop started failing to connect to all Wifi networks, open or encrypted. Wifi is transmitting because I turned on Wifi hotspot on my phone and it was detected.Let's restore the network settings on the Printer: On the back of the printer, press and hold the Wireless button for at least three seconds. Once done, please connect the Printer to the Wi-Fi. Let me know if this helps. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons ...Touch Yes. 5. Print the network configuration page and verify that the network settings have been reset. Then, Connect the printer to the network from the control panel. 1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Wireless). 2.1. Turn off the printer using the power button. 2. Search Windows for run, and click the Run Windows application in the list of results. 3. Type services.msc in the Run window, and then press Enter on the keyboard. The Services menu opens. 4. Right-click Print Spooler and select Stop.I did end up printing multiple Wireless Network Test Results and it says "Attention, the WPA security passphrase configured on your HP printer does not match your wireless router setting. Solution, 1 Run the Wireless Setup Wizard to re-enter your wireless network WPA security passphrase." I have done that so many times and triple …Press and hold Wireless button on the back of the printer for at least three seconds. Follow the below steps to connect the printer to your computer. From the computer desktop, click Start, select HP from the app list, and then select the icon with the printer name. In the printer software, click Tools. Click Device Setup & Software.If you have a Realtek wireless adapter, try driver version 2012.12.0325.2014 on: http://www.driverscape.com/download/realtek-rtl818 8ee-802.11bgn-wi-fi-adapter. Not sure if this will help you, but maybe worth a try. Supposed to be good for Windows 7 or 8.1.On the back of the printer, press and hold the Wireless button for 5 seconds. This will put the printer is in the Auto Wireless Connect (AWC) setup mode. When the printer is in the AWC setup mode, the Edge lighting will glow purple, pulsing from the middle outward, repeating. Step 2: Connect the printer to the device using the HP Smart app: 1.12-22-2021 07:11 PM. Trying to connect Envy 4500 to wireless network from T-Mobile hotspot. Using the wireless setup wizard after selecting the hotspot and entering the password I get a message that the password is incorrect. This topic has been archived.Yes No. 09-14-2020 04:33 PM - edited 09-14-2020 04:33 PM. @marco09876543, Press and hold the Wi-Fi button for at least three seconds to restore the network settings to default settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode. Refer - First Time Printer Setup.Nov 27, 2023 · Reconnect to Wi-Fi: On the printer's control panel, navigate to the wireless or network settings. Choose your Wi-Fi network and enter the correct password. Follow the on-screen instructions to reconnect the printer to the Wi-Fi network. Forget and Reconnect Wi-Fi: On the printer, navigate to the Wi-Fi settings. Jul 19, 2021 · Let's restore the network settings on the Printer: On the back of the printer, press and hold the Wireless button for at least three seconds. Once done, please connect the Printer to the Wi-Fi. Let me know if this helps. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons ... 01-03-202304:11 PM. @UtterOtter. The printer cannot connect to 5GHz. Reference User Guide >> Page 54. If you can do so, Set the Router to broadcast on both 5GHz and 2.4GHz. On your router, create a separate SSID named network for each frequency. Connect your printer to the SSID named network for the 2.4GHz network. Additional Information.If prompted for an administrator password or confirmation, type the password or provide confirmation. If prompted by User Account Control to allow the program to make changes to the computer, click Yes. Under Help, click Reinstall drivers and/or applications and wait for Recovery Manager to generate a list.May 26, 2018 · Let's try a Printer Reset. (1) Turn the printer on, if it is not already on. (2) Wait until the printer is idle and silent before you continue. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (4) Unplug the power cord from the wall outlet. (5) Wait at least 60 seconds. Install HP Smart app to setup and use your Printer. HP Smart will help you connect your printer, install driver, offer print, scan, fax, share files and Diagnose/Fix top issues. Click here to learn how to setup your Printer successfully (Recommended). Creating an HP Account and registering is mandatory for HP+/Instant-ink customers.Let's try to reset the Printer here: Reset the product. With the printer turned on, disconnect the power cord from the rear of the printer. Unplug the power cord from the wall outlet. Wait at least 60 seconds. Plug the power cord back into the wall outlet. Reconnect the power cord to the printer. Turn the printer on.Apr 7, 2019 · Turn off all the devices connected on your network including the PC, Smartphones, printer, modem (if present) and router. Make sure all the devices in the network are turned off / unplugged. Wait for 2-3 minutes. Now turn on the modem if present. Wait till all the lights are steady and idle. HP ENVY Inspire 7200e series. Subcategory . Single and multifunction printers. Sub brand . ENVY. Country of origin . Made in Thailand. Functions . Print, copy, scan. ... 1 USB 2.0 client; Wi-Fi 2.4/5Hhz; 1 Wi-Fi 802.11a/b/g/n/ac, dual band. Minimum system requirements . Intel Pentium II, Celeron or 233 MHz or better processor; 2 GB available ...44. New member. 05-13-2024 04:47 PM - edited 05-13-2024 04:49 PM. HP ENVY 5530 e-All-in-One Printer Will not connect to WiFi. It easily finds the network. I …I did end up printing multiple Wireless Network Test Results and it says "Attention, the WPA security passphrase configured on your HP printer does not match your wireless router setting. Solution, 1 Run the Wireless Setup Wizard to re-enter your wireless network WPA security passphrase." I have done that so many times and triple … USB connection setup (Windows) If your USB printer is not found by the HP Smart app, make sure Windows is up to date, check for USB connection issues, and then reinstall the app. An HP+ or eligible printer cannot enroll in HP Smart Advance or Instant Ink using a USB connection. Use the HP Smart app to set up the printer over a Wi-Fi or Ethernet ... In today’s digital age, printers have become an essential tool for both personal and professional use. And if you own an HP printer, chances are you’ve encountered the need to reco...Upgraded my HP ENVY TouchSmart m7-j120dx Notebook PC (ENERGY STAR) to Windows 10. And now I can't connect to my wifi. My other computers/phones connect fine, and when I hook it up via ethernet it works fine. Just not picking up wifi signal. I already tried downloading the drivers from HP's website and still no luck.Check Wi-Fi network connection. Move the printer within 8 m (26 ft) of the router or range extender, and then check the Wireless light . · Check wired network ( ...Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.Within two minutes, press and hold the WPS button on the router for three to five seconds, or until the connection process begins. Return to the printer and check the status of the wireless light or bar. If the light or blue bar stops flashing, the printer successfully connected to the network. Continue to the next step.Step 1: Reinstall Wireless Adapter Driver. 1) On your keyboard, press the Windows key and X at the same time, then choose Device Manager.. 2) Locate and expand Network adapters option.. 3) Then right click the wireless network adapter you have and choose Uninstall device.. 4) When the confirm window appears, hit the Uninstall button to …Yes No. 09-14-2020 04:33 PM - edited 09-14-2020 04:33 PM. @marco09876543, Press and hold the Wi-Fi button for at least three seconds to restore the network settings to default settings. This will also put the printer back into the Auto Wireless Connect (AWC) setup mode. Refer - First Time Printer Setup.The HP Envy 6400 All-in-One series is made from recycled printers and other electronics—more than 20% by weight of plastic. Save paper by up to 50% using automatic two-sided printing. Original HP cartridges have been engineered to use recycled plastic and help meet HP’s demanding standards for quality and reliability.Oct 26, 2022 · On this video, we will show you on How To Fix HP Envy x360 Won’t Connect To Wi-Fi.00:38 Run the network adapter troubleshooter tool01:40 Reinstall the networ... Turn off the computer or the device you are trying to print from. Connect the printer power cord to the printer, and then turn on the printer. Disconnect the power cord from your wireless router, and then wait 30 seconds. Reconnect the power cord to the router. NOTE: Wait until internet service is restored.On the back of the printer, press and hold the Wireless button for 5 seconds. This will put the printer is in the Auto Wireless Connect (AWC) setup mode. When the printer is in the AWC setup mode, the Edge lighting will glow purple, pulsing from the middle outward, repeating. Step 2: Connect the printer to the device using the HP Smart app: 1.Restore the printer to the original network settings. 1. From the Home screen, touch (Wireless) and then touch ( Settings ). 2. Touch Restore Network Settings, and then follow the onscreen instructions. 3. Print the network configuration page and verify that the network settings have been reset. Update the firmware for the printer using the USB.Turn off the computer or the device you are trying to print from. Connect the printer power cord to the printer, and then turn on the printer. Disconnect the power cord from your wireless router, and then wait 30 seconds. Reconnect the power cord to the router. NOTE: Wait until internet service is restored.HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five ...
categ. 7 0 0. 3,755. Level 1. 03-28-2018 09:01 AM. Product: Envy photo 7143. Operating System: Microsoft Windows 10 (64-bit) Cannot connect printer to computer despite hours of trying. it is not a wifi issue.. Joanns sioux falls
Press the button next to Settings to access the Wireless Settings menu. 3. Select Print Report, and then select Configuration Page. Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.Do Massage Envy gift cards expire? We have the answer, plus information on whether or not the policy is the same at all locations and more. The Massage Envy gift card expiration po...44. New member. 05-13-2024 04:47 PM - edited 05-13-2024 04:49 PM. HP ENVY 5530 e-All-in-One Printer Will not connect to WiFi. It easily finds the network. I …Solved: I can't get my HP ENVY 6400e connected to anything. One minute its printing and the next its offline. ... Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. ... Sugges to reset the wireless and add ...categ. 7 0 0. 3,755. Level 1. 03-28-2018 09:01 AM. Product: Envy photo 7143. Operating System: Microsoft Windows 10 (64-bit) Cannot connect printer to computer despite hours of trying. it is not a wifi issue.Feb 2, 2024 · Step 1: Connect the printer with WPS. Step 2: Connect the printer with the HP Smart app. Step 3: Connect the printer with a temporary USB connection. Step 4: Print a Wireless Network Test Report. Click here: to complete the troubleshooting steps. (refer to: Connect a printer that does not have a touchscreen control panel) This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers. First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS. HP DeskJet, ENVY 6000, 6400 Printers - Blinking Lights.I see you are experiencing issues with the HP ENVY 6032 All-In-One Printer connecting to a network. Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password.Restore network settings to default settings. Press and hold Wireless button on the back of the printer for at least three seconds. Then the printer enters the Auto Wireless Connect (AWC) setup mode. It keeps searching and waiting for the HP Smart app to connect within about two hours, and then stops searching.May 29, 2018 · Press the Wireless button to access the Wireless Status menu. 2. Press the button next to Settings to access the Wireless Settings menu. 3. Select Restore Defaults. 4. Confirm selection to restore defaults. Run wireless setup wizard on the printer to connect the printer to wireless connection. 1. Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.Hi, My printer has been set up as a wifi printer for my home for months now. Today, I noticed that it doesn't have a wifi connection. I've tried to reconnect it using my iphone and through my computer, but it won't accept the network. I also tried using the wifi wizard on the touch screen and ent... Find the Wi-Fi Direct name and password. For example, DIRECT-72-HP OfficeJet Pro 6970. HP Smart app: Click your printer on the app homepage, and then click Advanced Settings. Click the Network or Networking tab, and then click Wi-Fi Direct > Setup or Wi-Fi Direct Setup to view the Wi-Fi Direct name and password. .